FunEmpire Australia Blog

8 Best IT Support Companies in Australia [2023]

Rachel Tan Profile Photo
Best IT Company Australia
Best IT Company Australia

IT Company Australia

It is no secret that IT companies are in demand. There are many IT companies to choose from, but it can be difficult to find the best ones. Luckily, we have done all of the work for you! We have compiled a list of eight amazing IT companies that will help your business succeed through IT support services. The first step is finding an IT company that knows what they’re doing–our list should make this decision much easier!

But before that, here are some key things to consider when choosing an IT company in Australia!

Key Things To Consider When Choosing An IT Company in Australia

  • Services offered: research the services offered by various IT companies to determine which one best suits your business’s needs.
  • Technical Support availability: check if the technical support staff is available 24/7 or during specific hours, and whether there are any additional costs for emergency assistance.
  • Reputation & customer reviews: read customer reviews online or ask colleagues about their experiences with different IT providers to make an informed decision.
  • Cost-effectiveness: compare prices of various IT companies before making a final selection based on cost and quality of service offerings.
  • Security measures: ensure that all data held by the provider is kept secure through encryption, firewalls and other security protocols.
  • Specialization: some IT companies specialize in particular areas such as cloud computing services, software development etc., so do your research to ensure you pick a company that can meet all your requirements perfectly.
  • Location: it is always beneficial to choose an IT company located close-by as this will allow them to provide timely responses if needed.
  • Scalability & flexibility: select an IT partner that can offer scalable solutions as well as flexible payment plans depending on your budget.

Now that you know what to look for, here are the Best IT Companies in Australia!

1. Ace IT Support

Key ServicesOn-site Support, Remote Support, Phone Support, Business Services, Home Services, Cloud Services, Networking, Apple Repair, PC Repair, BackUp/Data Recovery, Tablet & Phone Repairs, Web Hosting & Web Design
AddressWentworth St, South Hobart TAS 7004
Phone(03) 6165 1175
Operating Hours9am-5pm Monday to Friday

Ace IT Support provides comprehensive IT support to both commercial and residential clients. When it comes to providing high-quality support in the field of Information Technology, they constantly aim for the top level of service. Their reputation for delivering each and every critical IT solution at the most reasonable fees is well-deserved.

The IT specialists at their firm respond to all queries promptly and effectively, thanks to their considerable expertise. Technical support professionals at Ace IT Support are often called upon to repair or administer servers, PCs, and network infrastructure.

2. Insight Integration

Key ServicesIT Sales, IT Advice, IT Projects, Cloud Services, IT Support
Address4/60 York St, Sydney NSW 2000
Phone(02) 9259 8500
Operating Hours8am-6pm Monday to Friday

Sydney’s small and medium companies can now benefit from improved IT thanks to Insight Integration. They go above and beyond merely reacting to your IT difficulties. They are proud of the proactive, dependable, and hands-on service they provide.

The experts at Insight Integration can provide you with personalized attention and keep in touch with you on a regular basis. It guarantees that you are consistently receiving the finest solutions and support for your company. Your IT infrastructure is analyzed by specialists who understand it. They then provide cost-effective answers that are designed especially for your company.

3. Control Z

Key ServicesIT Support, Remote IT Support, Cloud Computing / Cloud IT Services, Cloud IP Phones, Virus Protection, IT Specialist, Computer Repairs
Address168 Melbourne St, North Adelaide SA 5006
Phone(08) 8132 0006
Operating Hours8am-5:30pm Monday to Friday

The headquarters of Control Z are in Adelaide’s Central Business District. It is a Microsoft Accredited Professional that offers onsite and remote IT assistance and computer repairs for small and medium enterprises. They have years of expertise, certified experts, and cutting-edge techniques to help keep their IT systems onsite and over a network. For years, they’ve been assisting Adelaide’s corporate IT needs. Previously known as Adelaide IT Specialists Pty Ltd, they have a track record of delivering high-quality service to customers.

4. Enable IT Services

Key ServicesManaged It Services, It Outsourcing, Cloud Solutions, Local Helpdesk Support
Address224 Stirling St, Perth WA 6000
Phone(08) 6460 6460
Operating Hours7:30am-6pm Monday to Friday

Since 2001, IT Services by Innovative & Unique has been providing its clients with innovative and different services. They are made up of certified IT professionals that are dedicated to delivering exceptional customer support via their cutting-edge tools and solutions. They provide big worldwide services through their engaging, accurate, simple, and efficient outputs, unlike the other IT service providers.

5. First Focus

Key ServicesIT Support, Virtual CIO, managed security services, Cloud, Communications, End User Computing, Applications, Connectivity, Infrastructure Projects, IT Consulting, IT Staffing and Recruitment
AddressLevel 5/201 Leichhardt St, Brisbane QLD 4000
Phone1300 556 531
Operating Hours6am-6pm Monday to Friday

First Focus is an intelligent Australian IT company that serves mid-sized organizations across Australia and New Zealand. By combining corporate high-quality infrastructure, best practice tools and processes, as well as wise IT advice, they provide value-driven IT solutions. They work with a wide range of companies, most of which have between 20 and 500 end-users as clients.

6. All IT Solutions

Key ServicesNo Lock-in Contract, Document Software, Hardware and System Details, Online Portal, Monitor Workstation Health, Monitor Server Health, Monitor Internet Connection Status, Cloud Based Anti-Spam Protection and Monitoring, Support for Line of Business Applications, Unlimited Onsite and Remote Support
Address28 Ainslie Pl, Canberra ACT 2601
Phone(02) 6247 3222
Operating Hours8:30am-5pm Monday to Friday

Since its inception in 2007, All IT Solutions has been dedicated to providing customers with the highest quality information technology services and solutions. With these foundations in place, it was simple to assemble a team with similar fundamental principles.

All IT Solutions began by providing managed IT services to small and mid-size organizations across a variety of sectors. They recognize that every business requires some sort of IT support, and they can assist those companies in achieving and maintaining that “IT balance” they’ve been seeking for so long.

7. XBC IT Solutions

Key ServicesManaged Print Services, IT & Cloud Solutions, Managed IT Services, IT Support, Telstra Business Services, Marketing Services, Business Process Services, Short Term Copier Rentals
Address103 Ashmore Rd, Gold Coast QLD 4217
Phone1300 170 491
Operating Hours8:15am-5pm Monday to Friday

Small, medium, and large enterprises along with government and educational services on the Gold Coast can count on XBC IT Solutions for over 30 years of expertise. Their services include comprehensive IT support and managed IT solutions for small, medium, and large businesses in Australia. They also provide Fuji Xerox National dealer network installation and maintenance throughout Australia.

They offer highly flexible IT services that guarantee that clients’ businesses keep working. Their team of IT professionals can handle the majority of their clients’ business IT needs from their Gold Coast customer service center. XBC IT Solutions will come to customers for free within the Gold Coast metro area if they can’t perform it remotely.

8. Adept IT Solutions

Key ServicesIT Strategy, Managed Services, IT Compliance Auditing, Custom Built WordPress Websites, IT Home Support
Address74 Mitchell Rd, Cardiff NSW 2285
Phone(02) 4955 2215
Operating Hours8:30am-5pm Monday to Friday

Adept IT Solutions offers exceptional customer support. Adept IT Solutions understands the value of being able to work, particularly during business hours, and will assist you in removing any roadblocks so you may focus on your business and see it grow.

IT Company Australia

There are a lot of IT companies out there, it can be hard to decide who you should trust. The best thing you can do is research your options and find the company that offers what fits with your needs at an affordable price. We hope this article helped in some small way as it was difficult for us to pick just 8! Let us know which one(s) we missed or if any aren’t as reliable as they say they are by contacting us!

If you want to read more interesting articles, follow the links below:

Frequently Asked Questions

What services do IT companies in Australia provide?

IT companies in Australia provide a range of services from managed IT services, such as managed print services, cloud solutions and IT support, to telstra business services and marketing services. They also offer custom software development, web development and design and development studio services.

What is a managed service provider?

A managed service provider (MSP) is an IT service provider that provides remote monitoring and management of an organization’s technology infrastructure. The MSP remotely monitors, manages, and supports clients’ IT systems and services on an ongoing basis. This allows clients to focus on their core business activities without worrying about their IT infrastructure.

What is a software company?

A software company is an organization that develops and sells computer software or provides related services such as technical support and training. Software companies can specialize in a specific sector, such as enterprise resource planning (ERP) software, or they may develop general purpose applications for businesses or consumers.

What is a leading provider?

A leading provider is a company that provides products or services at the highest level of quality, reliability, and affordability. Leading providers are usually considered to be industry leaders in their respective fields and often have long-term relationships with customers who continuously rely on them for the best solutions available.

What is a web development company?

A web development company provides services related to the development and maintenance of websites for businesses, organizations, and individuals. Services may include website design, content management systems (CMS), e-commerce integration, search engine optimization (SEO), and site hosting.

What is a services company?

A services company is an organization that provides professional or technical services to businesses or individuals. Examples of services companies include IT service providers, digital marketing agencies, managed service providers (MSPs), and consulting firms.

What is a services provider?

A services provider is an organization that provides professional or technical services to other organizations or individuals. Services providers can provide either internal or external services and often specialize in a particular area, such as IT, accounting, or consulting.

Rachel Tan - FunEmpire

Article by

Rachel Tan is the editor at FunEmpire Media Australia. She has over 8 years of experience in the media industry discovering the best local businesses, places and things to do in Australia. From lifestyle, entertainment, food, travel, education and more, Rachel is a trusted source to curate the very best Australia has to offer.