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10 Best Online Shopping Platforms in Malaysia [2024]

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Online Shopping Malaysia

Best Online Shopping Malaysia
Best Online Shopping Malaysia

Malaysia is a great country with many shopping options. It’s also home to some of the best online shops in the world. And we’re not just talking about any old website – these are all reputable and safe places to buy your next pair of jeans or that new laptop you’ve been eyeing for months. If you’re looking for something specific, there’s no shortage of sites offering it at competitive prices, so take a look through the 10 Best Online Shopping Platforms in Malaysia and see which one suits your needs best!

Key Consideration Factors

  • User-Friendly Website: Choose online shopping platforms that have a well-designed and user-friendly interface. A clean layout, intuitive navigation, and easy-to-use search functionality will improve the overall shopping experience.
  • Mobile Optimization: Ensure that the online shopping platform is mobile-friendly and responsive. With the increasing use of smartphones, a mobile-optimized website or mobile app will allow you to shop conveniently on the go.
  • Secure Payment Methods: Look for online shopping platforms that offer secure payment options. SSL encryption and trusted payment gateways protect your personal and financial information, providing a safe shopping environment.
  • Product Variety and Availability:Opt for online shopping platforms that offer a wide range of products from various categories, including fashion, electronics, home appliances, beauty, groceries, and more. The availability of diverse products allows you to find everything you need in one place.
  • Competitive Pricing: Look for online shopping platforms that offer competitive prices and attractive discounts. Price comparison tools can help you identify the best deals and save money on your purchases.
  • Customer Reviews and Ratings: Pay attention to customer reviews and ratings for products and sellers on the online shopping platform. Genuine feedback from previous buyers can provide insights into the quality, reliability, and customer service of the platform and its sellers.

Best Online Shopping Malaysia

1. Shopee

Shopee  - Online Shopping Malaysia
Shopee – Online Shopping Malaysia (Credit: Shopee)
Key ServicesOnline marketplace for various products
Websitehttps://shopee.com.my/
AddressLevel 25, South Point Tower, Lingkaran Syed Putra, Mid Valley City, 59200 Kuala Lumpur, Malaysia
Phone+60 3-2777 9222
Emailsupport@shopee.com.my
Operating HoursMon-Fri: 9:30 AM–6:30 PM

Shopee is Malaysia’s most popular e-commerce site, even outdoing its competition in Southeast Asia. This platform only launched in 2015 and has already earned a reputation for being less expensive than other online stores. Shopee distinguishes between three types of sellers: normal vendors, preferred sellers, and Shopee Mall merchants. Preferred sellers are highlighted by Shopee for having a strong sales track record and high product ratings, among other things. Official brands or top sellers are the choices of Shopee Mall merchants.

Key Differentiators

  • Variety: Wide product range
  • Promotions: Attractive deals and discounts
  • Mobile App: User-friendly interface

Client Testimonial

This website offer things through auction that you can bit the price that you want. They offer discount on their item starting from RM 1. This is very good and fun.

Amirul n.

2. Lazada

Lazada  - Online Shopping Malaysia
Lazada – Online Shopping Malaysia (Credit: Lazada)
Key ServicesE-commerce platform offering a wide range of products
Websitehttps://www.lazada.com.my/
AddressUnit G-1, UOA Corporate Tower, Avenue 10 Wilayah Persekutuan, 8, Jalan Kerinchi, Bangsar South, 59200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Phone+60 3-2174 1717
Emailcustomerservice@lazada.com.my
Operating HoursMon-Fri: 8:30 AM–6:30 PM

As of January 2020, Lazada was the most searched shopping destination in Malaysia. It was established in 2012 and subsequently acquired by Chinese e-commerce giant Alibaba. On Lazada, there are three sorts of vendors. Official brands or authorized sellers are known as LazMall sellers, while local merchants refer to those based in Malaysia. Local entrepreneurs operating out of China, Korea, or Japan are referred to as LazGlobal sellers. This implies that you may purchase a variety of goods as a consumer.

Key Differentiators

  • Trusted Brands: Well-known brand partnerships
  • LazMall: Premium product selection
  • Secure Payments: Multiple secure payment options

Client Testimonial

The best site to shopping. Easy to buy things. Easy to refund if get wrong or damaged item. Very like it.

Che A.

3. Carousell

Carousell  - Online Shopping Malaysia
Carousell – Online Shopping Malaysia (Credit: Carousell)
Key ServicesOnline marketplace for buying and selling new or used items
Websitehttps://www.carousell.com.my/
AddressCommon Ground at Menara Ken TTDI 60000 Kuala Lumpur, Kuala Lumpur, Malaysia
Operating HoursMon-Sun: 10 AM–9 PM

Carousell, which began in 2012, is a marketplace for both new and used goods. The platforms are primarily utilized by individuals who are selling used products. There’s something for everyone on the sites, including clothing, consumer electronics, sports gear, and even automobiles and homes. Fashion and health & wellness items are prevalent on Carousell. There’s also a Carousell Protection option. This allows you to make a payment using one of the supported payment methods, but your money will be withheld from the seller until you’ve confirmed that you’ve received the item as advertised. Items that are designated as “Carousell Protection” are eligible for this feature.

Key Differentiators

  • Peer-to-Peer: Direct buyer-seller interactions
  • Unique Deals: Personalized negotiation options
  • Second-hand Marketplace: Pre-loved items available

Client Testimonial

You could find the cheapest price here than any others online platform. The platform provide many features that make your purchase easier and cheaper.

Hoo C.

4. Mudah.my

Mudah.my  - Online Shopping Malaysia
Mudah.my – Online Shopping Malaysia (Credit: Mudah.my)
Key ServicesOnline classifieds platform for buying and selling various products
Websitehttps://www.mudah.my/
Address43-2, Plaza Damansara, Jalan Medan Setia 1, Bukit Damansara, 50490 Kuala Lumpur Wilayah Persekutuan, Malaysia
Phone03-2712 3225
Emailcontact@mudah.my
Operating HoursMon-Sun: 10 AM–10 PM

Mudah.my is a well-known online classifieds marketplace in Malaysia, having been established in 2007. Carousell, an internet commerce platform, purchased it in 2011. ‘Find almost everything’ is a tagline on ‘Mudah.my’. It’s not just a slogan. You’ll discover job listings, houses for sale used goods, and even live animals (we thought you’d have to pick up the animals yourself, but we discovered a few vendors offering delivery.

Key Differentiators

  • Local Marketplace: Focus on local sellers
  • Second-hand Products: Wide range of used items
  • Easy Navigation: User-friendly website interface

Client Testimonial

Easy to use and navigate. Available on apps. Security for buyers and Sellers. Had almost everythings that available on the current market.

Amad F.

5. eBay

eBay  - Online Shopping Malaysia
eBay – Online Shopping Malaysia (Credit: eBay)
Key ServicesOnline marketplace connecting buyers and sellers worldwide
Websitehttps://www.ebay.com.my/
AddressLevel 16.0A, 1 First Avenue Bandar Utama 47800 Petaling Jaya Selangor
Operating HoursOpen 24 Hrs.

eBay was one of the first famous e-commerce sites in the world, having been founded in 1995. Despite this, it is still one of the most popular auction sites in the United States. It’s a fantastic location to look for unusual items, antiques, or odd collectibles. While other e-commerce sites are useful for quickly locating what you need, virtual window shoppers will enjoy paging through the listings to uncover excellent offers and hidden treasures. Many things, on the other hand, will be up for auction, so you’ll have to bid on them rather than purchasing them right away.

Key Differentiators

  • Global Reach: International shopping opportunities
  • Auctions: Bidding system for unique items
  • Buyer Protection: Safeguard for purchases

Client Testimonial

Been ages using this app to buy various of things with much cheaper prices and excellent customer service

Raym A.

6. Amazon

Amazon  - Online Shopping Malaysia
Amazon – Online Shopping Malaysia (Credit: Amazon)
Key ServicesE-commerce platform offering a wide range of products and services
Websitehttps://www.amazon.com/malaysia/
AddressLevel 26 & 35, Amazon Web Services Malaysia, The Gardens North Tower, Lingkaran Syed Putra, Mid Valley City, 59200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Phone+60 3-4819 3150
Emailprimary@amazon.com
Operating HoursMon-Fri: 9 AM–6 PM

Amazon is the most famous e-commerce platform in the world; the juggernaut that has propelled founder Jeff Bezos to the top of Forbes’ Richest People in the World list for three years running. Amazon isn’t nearly as popular as it is in the United States. Small and large companies, major brands, and even Amazon itself sell on the site. Because of this, you’re likely to find whatever you’re searching for on the internet; however, you may end up paying a lot for shipping.

Key Differentiators

  • Extensive Catalog: Vast selection of products
  • Customer Reviews: Feedback from verified buyers
  • Prime Membership: Fast and convenient shipping options

Client Testimonial

Been ages using this app to buy various of things with much cheaper prices and excellent customer service

7. Zalora

Zalora  - Online Shopping Malaysia
Zalora – Online Shopping Malaysia (Credit: Zalora)
Key ServicesOnline fashion retailer with a wide selection of clothing, accessories, and footwear
Websitehttps://www.zalora.com.my/
Address13-1, Level 13, Mercu 3, Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Phone+60 3-2027 4719
Emailcustomer@my.zalora.com
Operating HoursMon-Fri: 8 AM–6 PM

Zalora is an online fashion store with over 50,000 items for sale, including skirts, timepieces, dresses, shoes, and other goods. Their best feature is their exceptional men’s clothing collection, which is not often seen on fashion sites. They offer hoodies and sweatshirts for males, as well as shorts, leisure shoes, bags, and other items.

Key Differentiators

  • Fashion Focus: Emphasis on clothing and accessories
  • Exclusive Brands: Collaboration with renowned designers
  • Trend Insights: Fashion-forward product recommendations

Client Testimonial

This site is a great platform to buy products n even to sell yours. They even provide an app that a easy to use and helpful with a simple step. It’s comes with various type of categories for your choices such as cars & motorcycles & their accessories, men’s & women’s collections, mom’s & kid’s collections, home & business furnitures, kitchen’s wear, electronics, gadgets. On top of it’s, they even have services, business & properties for sale and rent. They even have a job categories for a job seekers. You can search thru out the state’s or for more specific provinces, cities in your area. I have use it. Worthwhile.

Harizan B.

8. Sephora

Sephora  - Online Shopping Malaysia
Sephora – Online Shopping Malaysia (Credit: Sephora)
Key ServicesOnline beauty retailer offering a wide range of cosmetics, skincare, and beauty products
Websitehttps://www.sephora.my/
AddressGround Floor, Suria Sabah Shopping Mall, Lot G-17, G16 & G80, No1, Jln Tun Fuad Stephens, Pusat Bandar Kota Kinabalu, 88000 Kota Kinabalu, Sabah, Malaysia
Phone+60 88-301 254
Emailcontact.my@sephoradigital.com
Operating HoursMon-Fri: 8 AM–6 PM

Sephora is the only e-commerce site on this list that is primarily dedicated to cosmetics. It provides customers with a wide selection of beauty and skincare goods. Sephora has one-stop shopping for all of your cosmetic needs, making cosmetics purchasing as easy and hassle-free as possible. It sells both its own branded items and cosmetics from a variety of different companies.

Key Differentiators

  • Beauty Expertise: Wide range of cosmetic products
  • High-end Brands: Luxurious and premium options
  • Beauty Insider: Loyalty program with exclusive perks

Client Testimonial

One of the largest and oldest online shopping site in malaysia. Very convenience. Less scammers. Low site fees where anits good for sellers. Absolutely amazing for anyone who love to shop online for absolutely anythgs u desired..

Mohd-Zhafran M.

9. Lelong

Lelong  - Online Shopping Malaysia
Lelong – Online Shopping Malaysia (Credit: Lelong)
Key ServicesOnline marketplace for buying and selling various products
Websitehttps://www.lelong.com.my/
Address6th Floor, Tower 1 Puchong Financial Corporate Centre (PFCC) Jalan Puteri 1/2, Bandar Puteri, 47100 Puchong Selangor, Malaysia
Phone03-8090 5061
Emailfeedback@lelong.my
Operating HoursMon-Sun: 9 AM–6 PM

Lelong was Malaysia’s first e-commerce marketplace, preceding Lazada, 11Street, and Shopee. It was established in 2007 and has since expanded to become the country’s largest e-commerce platform. Lelong is still among the top five e-commerce platforms despite losing its top spot.

Key Differentiators

  • Local Sellers: Platform for local businesses
  • Bargain Deals: Competitive prices and offers
  • Auctions: Bidding system for unique items

Client Testimonial

Online business somehow feel so hard but actually they are so easy if we have knowledge and chances. From this website we can easily access and get know about it better.

Iezzati N.

10. PrestoMall

PrestoMall - Online Shopping Malaysia
PrestoMall – Online Shopping Malaysia (Credit: PrestoMall)
Key ServicesOnline shopping platform offering a wide range of products from various categories
Websitehttps://www.prestomall.com/
AddressUnit C-2-01, Level 2, Capital 3, Oasis Square, No. 2, Jalan PJU 1A/7A, Ara Damansara, Pju 1a, 47301 Petaling Jaya, Selangor, Malaysia
Phone03 2719 1000
Emailhello@prestomall.com
Operating HoursMon-Sun: 9 AM–6 PM

Some may be wondering where 11Street Malaysia went, but it was rebranded to PrestoMall and has remained active. It began operations in 2014 as a subsidiary of its Korean parent company, which was founded in 2008. It used to be Malaysia’s second most popular online marketplace.

Key Differentiators

  • Exclusive Deals: Limited-time offers and discounts
  • Fast Delivery: Expedited shipping options
  • Local and International: Wide range of local and international products

Client Testimonial

The apps are so helpfull many people for online shopping. The price are cheaper than the normal price..

Mohamad Z.

Online Shopping Malaysia

For those in Malaysia, the internet has made shopping easier than ever before. We’ve compiled a list of some of our favorite online stores for both fashion and beauty products so that you can find what you need without having to leave your home or office!

Check out the links below to read other articles on our site:

Frequently Asked Questions (FAQ)

If you have any questions about Online Shopping in Malaysia, you can refer to the frequently asked questions (FAQ) about the best Online Shopping in Malaysia below:

What is online shopping?

Online shopping refers to the process of purchasing goods or services over the internet. It allows consumers to browse through a wide range of products, compare prices, make purchases, and have the items delivered to their doorstep.

How does online shopping work?

Online shopping involves visiting an e-commerce website or using a mobile app to browse products, select items, add them to a virtual shopping cart, and proceed to the checkout. Payments can be made using various methods, such as credit cards, online banking, or e-wallets. The purchased items are then shipped or delivered to the customer’s chosen address.

Why should I choose online shopping in Malaysia?

Online shopping in Malaysia offers several advantages. It provides convenience, as you can shop from anywhere and at any time. It offers a wide selection of products, including local and international brands, all in one place. Additionally, online shopping often provides competitive pricing, discounts, and promotions, allowing you to find the best deals.

What types of products can I find through online shopping in Malaysia?

Online shopping in Malaysia offers a diverse range of products across various categories. You can find clothing, accessories, electronics, home appliances, furniture, beauty products, groceries, books, toys, and much more. Many online platforms also feature unique or niche products that may not be easily found in physical stores.

Can I find local Malaysian brands through online shopping?

Yes, online shopping platforms in Malaysia often feature a wide range of local Malaysian brands. These brands offer unique and authentic products that showcase Malaysia’s cultural heritage, craftsmanship, and innovation. Supporting local brands through online shopping is a great way to discover and appreciate Malaysian talent.

Can I compare prices between different online shopping platforms?

Yes, one of the advantages of online shopping in Malaysia is the ability to compare prices easily. Different online platforms may offer varying prices for the same product. Take advantage of price comparison tools or visit multiple websites to ensure you’re getting the best value for your money.

Rachel Tan - FunEmpire

Article by

Rachel Tan is the editor at FunEmpire Media Malaysia. She has over 8 years of experience in the media industry discovering the best local businesses, places and things to do in Malaysia. From lifestyle, entertainment, food, travel, education and more, Rachel is a trusted source to curate the very best Malaysia has to offer.